TERMS AND CONDITIONS

References to “we”, “us” or “our” throughout  www.babyjanelingerie.co.uk  (“the Website”) are to Baby Jane. The use of the Website and the purchase of any products (“Products”) from the Website is governed by these terms and conditions (“Conditions”). We reserve the right to modify these terms and conditions from time to time without notice to you.

There is no charge imposed by us for accessing the Website but you must pay the cost of the communications link you use to visit the Website. Access to the Website may be suspended, restricted or terminated at any time.

LINKS TO OTHER WEBSITES

We accept no responsibility for web sites or other information, practices or products of other parties linked to the Website. Your dealings with persons found via the Website are between you and such persons and we will not be liable for any loss or damage arising out of such dealings.

CONTRACT INFORMATION

Products supplied from the Website are supplied by Baby Jane, a company registered in England and Wales whose registered office address is at Brook House Barn, Ingleton, Carnforth, Lancashire, LA6 3DT.

Your submission of an order represents an offer to purchase the Products indicated by you and it is not binding on us until your order has been delivered and signed for. All advertisements and communications made by Baby Jane up until your order is delivered and signed for are invitations to treat only and are not offers. This means that if Products are shown on the site but are not available or are incorrectly priced or otherwise incorrectly described, Baby Jane shall not be obliged to sell you those products and hold the rights to cancel and withdraw orders once placed. 

As well as selling via the Website, we sell our product through Boutiques at Home.  Normally, prices on the Website are the same as the prices in catalogues currently being mailed, or on offer Boutiques at Home. However, prices may differ with a catalogue or BAH because: (i) We have a Special Offer on the Website, in a Catalogue or with BAH (ii) The catalogue you have may have been replaced by a more up to date catalogue. As a result, we cannot guarantee that all prices are the same. We reserve the right to amend prices throughout the life of the catalogue with prices being correct as of going to print. Boutique at Home prices can only be met   where the products are offered.

INTELLECTUAL PROPERTY AND RIGHT TO USE

You acknowledge and agree that all copyright, trademarks and all other intellectual property rights in all material or content supplied as part of the Website shall remain at all times vested in us or our licensors. You are permitted to use this material only as expressly authorised by us or our licensors.

You acknowledge and agree that the material and content contained within the Website is made available for your personal non-commercial use only and that you may download such material and content onto only one computer hard drive for such purpose. Any other use of the material and content of the Website is strictly prohibited. You agree not to (and agree not to assist or facilitate any third party to) copy, reproduce, transmit, publish, display, distribute, commercially exploit or create derivative works of such material and content.

LIMITATION OF LIABILITY

While we will use reasonable endeavours to verify the accuracy of any information we place on the Website, we make no warranties, whether express or implied in relation to its accuracy.

The Website is provided on an “as is” and “as available” basis without any representation or endorsement made and we make no warranties of any kind, whether express or implied, in relation to the Website, or any transaction that may be conducted on or through the Website including but not limited to, implied warranties of satisfactory quality, fitness for a particular purpose, non-infringement, compatibility, security, accuracy, conditions of completeness, or any implied warranty arising from course of dealing or usage or trade.

We make no warranty that the Website will meet your requirements or will be uninterrupted, timely, secure or error-free, that defects will be corrected, or that the site or the server that makes it available are free of viruses or bugs or represents the full functionality, accuracy or reliability of the materials. We will not be responsible or liable to you for any loss of content or material uploaded or transmitted through the Website.

To the fullest extent permissible under applicable law, we disclaim any and all warranties of any kind, whether express or implied, in relation to the Products. This does not affect your statutory rights as a consumer.

You acknowledge that we cannot guarantee and therefore shall not be in any way responsible for the security or privacy of the Website and any information provided to or taken from the Website by you.

We will not be liable, in contract, tort (including, without limitation, negligence), pre-contract or other representations (other than fraudulent or negligent misrepresentations) or otherwise arising out of or in connection with these Conditions for: 1. any economic losses (including without limitation loss of revenues, profits, contracts, business or anticipated savings); or 2. any loss of goodwill or reputation; or 3. any loss which was not brought to the attention of Baby Jane  at the time the contract was made or any loss that would be an unforeseeable consequence of a breach of the contract by Baby Jane; in any case whether or not such losses were within the contemplation of either of us at the date on which the event giving rise to the loss occurred, was suffered or incurred by one of us arising out of or in connection with the provisions of any matter under these Conditions.

Nothing in the Conditions shall exclude or limit our liability for death or personal injury resulting from our negligence or that of our servants, agents or employees.

SEVERANCE

If any part of the Conditions shall be deemed unlawful, void or for any reason unenforceable, then that provision shall be deemed to be severable from these Conditions and shall not affect the validity and enforceability of any of the remaining provisions of the Conditions.

WAIVER

No waiver by us shall be construed as a waiver of any proceeding or succeeding breach of any provision.

SURVIVAL

Each provision of these Conditions shall be construed as separately applying and surviving even if for any reason one or other of those provisions is held to be inapplicable or unenforceable in any circumstances.

ENTIRE AGREEMENT

These Conditions (as amended from time to time) contain the entire agreement between you and us relating to the subject matter covered and supersedes any previous agreements, arrangements, undertakings, representations or proposals, written or oral, between You and Us in relation to such matters. You confirm that You have read these conditions and, You fully understand them and You also agree that these conditions are the only terms (together with Your network provider agreement) that rule Your relationship with us.

LAW

The Conditions shall be governed by and construed in accordance with the laws of England and you irrevocably submit to the exclusive jurisdiction of the courts of England.

CUSTOMS & DUTY

Please note that all shipments outside the UK may be subject to import duties and taxes, which are levied once a shipment reaches your country.

As we have no control over these charges and cannot predict what they may be, additional charges for customs clearance must be borne by you.

GIFT VOUCHERS – TERMS & CONDITIONS

By purchasing, accepting and using your Baby Jane Gift Vouchers (“Gift Vouchers”), You are agreeing to these Terms and Conditions including (when you register your Gift Voucher online) giving your consent to the use and processing of your personal data in the manner described in the Data Protection Statement specified below. Please read them carefully and keep a copy for your records.  Please also read the section below setting out our policies on Returns and Refunds.  Additional terms and conditions may apply to purchases of merchandise made by you.

All references in these Terms & Conditions to “Baby Jane”, “we”, “us” or “our” in these Terms & Conditions are to Baby Jane and its subsidiaries. If you have any questions about these Terms & Conditions please contact us via email to sales@lafemmefatale.netpress.office@agentprovocateur.com

1.    Gift Vouchers can be cancelled at any time if (i) any use or attempted use of a Gift Voucher in a manner which is contrary to these terms and conditions, or (ii) any reasonable suspicion of fraud or tampering of a Gift Voucher.

2.    The Gift Vouchers are only redeemable against Baby Jane merchandise purchased online or in a store. Baby Jane Gift Vouchers are NOT redeemable through and Boutique at Home events.

3.    3. We are not responsible for lost, damaged or stolen Gift Vouchers. Treat your Gift Voucher like cash, because lost, damaged or stolen Gift Cards will not be replaced.

4.    4. Any additional cost exceeding the remaining value of the Gift Voucher will be paid by the redeemer. Multiple Gift Vouchers can be redeemed against an order. No change will be given in cash but any Gift Vouchers to the amount of the remaining balance will given and may be applied to future purchases until the Gift Vouchers expiry.

5.    5. Gift Vouchers can only be used to pay or part pay the value of the merchandise and cannot be redeemed against the amount of any sum representing any import duties.

6.    6. The Baby Jane Gift Voucher is not transferable or assignable and has no cash value.

7.    7. Gift Vouchers and unused portions of Gift Vouchers automatically expire and become void after a period of 6 months from the date of issuance except where, under the applicable law, you are entitled to a mandatory minimum redemption period in excess of six months in which event you shall be entitled to the minimum redemption period provided for under the applicable law.

8.    8. All provisions of these Terms and Conditions apply to the maximum extent permitted by applicable law.  If any provision of these Terms and Conditions shall be determined to be unlawful, void, or for any reason unenforceable under applicable law, we may replace those terms with similar terms to the extent enforceable under the applicable law, but the validity and enforceability of any remaining provisions shall not be affected. Our failure to enforce the strict performance of any provision of these Terms and Conditions will not constitute a waiver of our right to subsequently enforce such provision or any other provision of these Terms and Conditions.
9. APPLICABLE LAW:  These Terms and Conditions shall be governed by and construed in accordance with the laws of the Country (and State within a Country where relevant) in which the Participating Store from which the Gift Voucher purchased by you is situated.  In this regard, Gift Cards purchased from any Store in the United Kingdom or from the Baby Jane website are deemed issued in England and shall governed by English law. This provision does not affect your statutory rights as a consumer.

GIFT VOUCHER – RETURNS AND REFUNDS

We hope you love your purchase or gift and are completely happy with it.

If not, please take note of our returns policy below to avoid any possible disappointment.

Goods returned because of wrong size or choice will not be refunded. However, we are willing to exchange unworn/ unused goods when returned to Baby Jane at the Returns Address in perfect condition with the receipt and tags attached within 28 days of purchase. Returns Department. Baby Jane, Brook House Barn, Ingleton, Carnforth, Lancashire, LA6 3DT

We do not offer refunds except in accordance with your statutory rights.

We reserve the right to return faulty goods to manufacturers for examination before a refund is given.
Proof of purchase is required.

PROMOTIONAL CODE AND ONLINE OFFER – TERMS AND CONDITIONS

From time to time we may issue promotional discount codes to individuals or groups of people.

Each code will have its own specific terms, for example when it is valid from and until, and what discount or offer it provides you. However, general terms for the use of voucher codes are:

·         – They are not valid in conjunction with any other offer, discount, promotion or on sale items

·         – They cannot be used to purchase online gift vouchers

·         – They are only available for your sole use and will not be valid if passed on to third parties

·         – Discounts are not transferable and cannot be redeemed by Baby Jane staff and family

·         – Baby Jane reserve the right to withdraw or alter any promotion at any time at their discretion without prior notification.

To claim your discount you should enter the code in the promotional box when you checkout at babyjanelingerie.co.uk

In the instance that you find a code is not working on the website don’t worry, please  email: sales@lafemmefatale.net as our friendly advisors will be able to help you.

PRIZE DRAW / COMPETITION TERMS AND CONDITIONS  

From time to time we run various prize draws and competitions and encourage you to take part as there are always fantastic prizes on offer.

Each prize draw or competition will have its own specific terms, for example when it starts and ends, and what you need to do to enter. However, general terms for entering prize draws and competitions include:

·         – There is no cash alternative to the prize.

·         – All winners will be chosen from at random from all the entries received.

·         – The judges’ decision is final and no correspondence will be entered into.

·         – The winners will be notified within 28 days of the draw or competition closing by email, phone or post.

·         – Winners must respond to us within 7 days confirming acceptance of the prize. If no response is received within 7 days, we reserve the right to choose an alternative winner and contact them.

·         – Details of the prize winner will be available upon written request.

·         – The prize draw or competition is not open to anyone associated with Baby Jane

·         – Entrants must be at least 18 years of age and proof of age will be required before the prize is dispatched.

·         – No responsibility can be accepted for entries which are not properly received due to communications beyond our control.

·         – Promoter: Baby Jane, Brook House Barn, Ingleton, Carnforth, Lancashire, LA6 3DT

 

SALE AND FLASH SALE

*Up to 50% off selected lines. Sale items are available online at babyjanelingerie.co.uk and at selected Boutiques At Home on selected lines only and while stocks last.wlaww.agentprovocateur.com

Baby Jane reserves the right to withdraw or alter the details of this offer at any time. Due to the nature of sale, prices are subject to change as the sale continues and as stock becomes more limited.

We are unfortunately unable to offer to refund the price difference should you have ordered before the prices were reduced further. If your sizes are still available you are welcome to place a new order with the current pricing and return the original.

 

Returns & Refunds

We hope you love your purchase or gift and are completely happy with it. If not, please take note of our returns policy below to avoid any possible disappointment.

Goods returned because of wrong size or choice will not be refunded. However, we are willing to exchange unworn/unused goods when returned to Baby Jane, in perfect condition with the receipt and tags attached within 28 days of purchase. Returns Department, Baby Jane, Brook House Barn, Ingleton, Carnforth, Lancashire, LA6 3DT. This policy conforms to the sales of goods act of 1979 (as amended in 1994)

We reserve the right to return faulty goods to manufactures for examination before a refund is given. We do not offer refunds. Proof of purchase is required.

Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of England.

This provision does not affect your statutory rights.

Baby Jane a registered in England and Wales whose registered office address is at Brook House Barn, Ingleton, Carnforth, Lancashire, LA6 3DT

DATA PROTECTION STATEMENT

We would like to use your details, plus what you buy in on our website and through Boutiques At Home, to:

1.    Help manage the Baby Jane and improve the way we run it.

2.    Understand our customers’ shopping habits to improve our service.

3.    Unless you indicate otherwise, contact you with offers and information about products and services of interest to you.

4.    We will share your details among Baby Jane companies, and any other company needed to work with us (e.g. printers who need certain details to print mailings).

We may also use and share information relating to groups of customers, without identifying individuals to learn more about customer behaviour and find ways of enhancing our service.

Except as required by law, or in accordance with these Terms and Conditions, your personal information will not be passed to any other persons without your permission.

 

RETURNS & REFUNDS

We hope you love your purchase or gift and are completely happy with it. If not, please take note of our returns policy below to avoid any possible disappointment.

Goods returned because of wrong size or choice will not be refunded. However, we are willing to exchange unworn/unused goods when returned to Baby Jane, in perfect condition with the receipt and tags attached within 28 days of purchase. Returns Department, Baby Jane, Brook House Barn, Carnforth, Lancashire, LA6 3DT This policy conforms to the sales of goods act of 1979 (as amended in 1994)

We reserve the right to return faulty goods to manufactures for examination before a refund is given. We do not offer refunds. Proof of purchase is required.

GOVERNING LAW

These Terms and Conditions shall be governed by and construed in accordance with the laws of England.

This provision does not affect your statutory rights.

Baby Jane, a registered in England and Wales whose registered office address is at Brook House Barn, Ingleton, Carnforth, LA6 3DT

FOR DETAILS ON BOUTIQUES AT HOME CHECK OUT OUR BOUTIQUES AT HOME LINK